Leadership and Management

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ICS Learn Case Study: Birmingham City University | ILM Courses

Birmingham City University's Employment Advisor Harpreet Judge used our Leadership and Management course to streamline decision-making and take on further responsibilities


I have always been eager to continue with my professional development and after 3 years of being in the same role, my manager and I decided it would be great for me to complete the Leadership and Management course offered by ICS Learn to up my game with progressing with my career.

We chose ICS Learn due to its reputation, reviews, and shared course content.

I found the online resources, tools and study support to be excellent.

I loved that it was flexible, so I could complete it in my personal time. I also accessed support from my tutor who made arrangements to accommodate times we could talk via phone to discuss my progress and areas to focus on to improve my work.

The study has certainly helped me personally and professionally allowing me to engage with practices, particularly around efficiency and decision making in the workplace.

After completing the course, I changed roles where I have successfully been able to implement new ways of working in a completely different environment. So, I would definitely say the course is applicable to any workplace setting.

Without hesitation I would recommend ICS Learn due to the ease of navigation on the site, access to support, resources, and relevance to my development goals.

I truly enjoyed my learning experience!

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